************** Shipping Policy ************* We exclusively use Continental Airlines for the shipment of kittens. They have outstanding customer service and go above and beyond to ensure the comfort and safety of the kitties. They fly to you in temperature controlled, pressurized area of the plane and are monitored by the flight staff at stops. We are required by the airlines to arrive 90 minutes before the flight to properly check in and remain in the terminal until the flight has left the gate. We will then call each client to let them know that their new kitten is in the air. At times beyond our control flights are delayed and or cancelled. We will notify you immediately should this occur. Please note that when shipping, we are at the mercy of the airlines and their schedules. When last minute changes occur, it is inconvenient for all parties involved. Please know that we will make any and every effort to get the kitten to you ASAP. We charge $275.00 to ship with Continental. This cost covers the flight, insurance on the kitten, airline approved carrier and certified Veterinary health certificate. Once the kitten is released to the airlines it becomes the responsibility of the airline to maintain the safety and health of the kitten until that kitten reaches its destination. (prices are subject to change based on airline prices) If you would like to pick up your kitten arrangements can be made. Going Home Policy *** Kittens are released to their new owners at 12-14 weeks of age based on many factors. Kittens must be able to groom themselves appropriately and be litter box trained. This also allows time for vaccinations to be given. When shipping, this ensures that the kitten can withstand the sometimes long flight, and possible layovers. We do make every effort to reserve nonstop flights, however this is not always possible. If for any reason you cannot wait for the kitten to be released, or change your mind, please note that deposits are NOT refundable. Contract Once a verbal agreement for a kitten is reached, the deposit has to be received within 7 days. Deposits are 250.00 per kitten. If the deposit is going to be late it is the responsibility of the buyer to inform us. We reserve the right to place the kitten back on the available list. When you receive and review our sales agreement you acknowledge that you have read and understand the specifics outlined in our contract and policies on this page. If you have any questions related to any of these policies, please consult with us prior to returning the signed contract. Please note that the balance due on the kitten must be paid by date noted on the sales agreement. If not received, the kitten will be made available to the next interested client and the deposit will be forfeited. UPDATED February 6, 2010 |
 | |  | |  | |  | |  |
| Peony Rose Cattery Shipping Policy |
| It has been brought to our attention that there are even our e-mail address to fraudulently place ads in an attempt to scam buyers. Please be sure for your own security that you call Peony Rose Cattery when entering the final process of purchasing one of our kittens |
| Peony Rose Cattery will adhere to the sound business practice of not commenting negatively on the business and policies of our friends, colleagues, and competitors. We will strive to answer all questions to us in an honest and prompt way |
| peonyrosecattery@yahoo.com |
